Shipping policy
United States Shipping
All of our items are made to order to ensure the highest quality for our customers. Our current production timeframe is 2-4 business days (this does not include shipping time).
Shipping to Hawaii and Alaska may take an additional 3-5 business days once shipped, depending on the carrier.
Once your order is placed, it is immediately sent to our automated production facility. To ensure fast processing, changes or cancellations cannot be made after an order is placed. Please review your order carefully before completing your purchase.
International Shipping
All of our items are made to order to ensure the highest quality. Our current production timeframe is 2-4 business days (this does not include shipping time).
International orders typically take 7-12 business days for delivery after shipping, depending on customs and country-specific delays.
Most duties and taxes are included in our shipping charge. Final shipping costs will be calculated at checkout.
Once an order is placed, it is immediately sent to our automated production facility. Changes or cancellations cannot be made after an order is placed, so please double-check your order before completing your purchase.
Important Shipping Notes
Up & Comer is not responsible for:
- Shipping delays caused by USPS, UPS, FedEx, or other carriers
- Lost, damaged, or misdelivered items once marked as delivered
For return and exchange information, please see our Refund Policy.
Need Help?
Email: support@upandcomer.co
Phone: (855) 659-5213
Customer service hours: Monday-Friday, 9:00am-5:00pm CST