Refund policy

We want you to love your purchase! If something’s not right, we’ll do our best to make it right.

Errors or Damaged Products

If we made a mistake or your item arrived damaged, we’ll replace it at no cost to you. Contact us within 14 days of delivery to request a replacement, return, or exchange.

Email: support@upandcomer.co
Phone: (855) 659-5213
Customer service hours: Monday-Friday, 9:00am-5:00pm CST

No Returns, No Waste. Just Purpose.

Every Up & Comer product is made to order to reduce waste and support a more sustainable future. Because of this personalized production model, we do not accept returns. We believe in thoughtful shopping, intentional design, and doing our part to protect the planet – one order at a time.